Ubiquiti Information Exchange

Using AI with Natural Intelligence

Fall 2026 Ubiquiti Information Exchange

Monday 21st September (half-day) & Tuesday 22nd September (full-day) in southeast Michigan

– By Invitation Only –

Join our Information Exchange sessions for the best technologies in data-driven AI & analytics for vehicle services. Discuss with your peers, industry experts, and share ideas on using data & AI to improve quality, cut costs, predict issues, identify opportunities, increase efficiencies, and more. Learn hands on from users of Ubiquiti processes & technologies, and see how data is leveraged for positive, measurable, verifiable results. Our sessions will focus on practical data analytics & AI, and we invite you to participate actively. There is no cost for our invited attendees and there is limited remote access available (which may be requested).

(Note that this information was not generated by AI)

Ubiquiti will describe existing and new technologies for data-driven AI

Also, our confirmed external presentations include:

Tier-1 Supplier on very successful results with OEs for cost recovery
Head of Computer Sci & Engin (Univ Michigan, Ann Arbor) on data security
US Army research liason for innovation with academic & industry research
Tier-1 and OE experts on global issues in data-sharing for field quality
Head of AI Research (Univ Michigan, Ann Arbor) on newer AI directions
Editor, WarrantyWeek, on predicted quality issues and warranty costs
Wide perspective across OEs and tech companies on warranty & quality

Agenda

(Tentative – subject to change)

Monday 21 September – Half-Day

01:00pm - 01:35pm

Welcome, Ubiquiti recap (Team Ubiquiti)

01:35pm - 01:55pm

New AI technologies recap (Team Ubiquiti)

01:55pm - 02:30pm

Predicted Warranty & Quality (Eric Arnum, Warranty Week)

02:30pm - 03:00pm

Afternoon break

03:00pm - 03:30pm

Discussion Workshop (in attendee groups)

03:30pm - 03:50pm

Alerts, Patterns, and addressing NTFs (Team Ubiquiti)

03:50pm - 04:30pm

VDA vs CQI-14 for NTFs (AWM GmbH, recorded)

05:00pm - 08:00pm

Evening informal reception (based on interest level)

Tuesday 22 September – Full-Day

08:00am - 08:30am

Last & next 25 years of Ubiquiti (Team Ubiquiti)

08:30am - 09:05am

Addressing NTFs: Case studies (Team Ubiquiti)

09:05am - 09:45am

Cost Savings: Case studies (Kathy Gordon, Inalfa Roofs)

09:45am - 10:00am

Morning break

10:00am - 10:30am

Repeat: VDA vs CQI-14 (AWM) and/or Predictions (Warranty Week)

10:30am - 11:15am

Applying LLMs on Field Failures Data (Team Ubiquiti)

11:15am - 11:55am

Data Security with LLMs (Prof. Prakash, Univ. Mich Ann Arbor)

12:00pm - 01:00pm

Lunch break

01:00pm - 01:40pm

Panel: New AI for field data (Univ. Mich, Schaeffler, former Ford exec, Ubiquiti)

01:40pm - 02:00pm

Mis-/Dis- Information and Ubiquiti Prism AI (Team Ubiquiti)

02:00pm - 02:30pm

Retail side perspective for vehicle services (external speaker)

02:30pm - 03:10pm

New directions in AI Research (Prof. Mihalcea, Univ. Mich Ann Arbor)

03:10pm - 03:30pm

Afternoon break

03:30pm - 04:00pm

Authoring ROs, Warranty Reimbursements (Team Ubiquiti)

04:00pm - 04:25pm

Data-driven Forecasts, Diagnostics, Reviews (Team Ubiquiti)

04:25pm - 04:30pm

Conclusions, and Future Plans (Team Ubiquiti)

05:00pm - 08:00pm

Evening informal reception (based on interest level)

Our agenda includes:
Data-driven analytics, ML, NLP, and generative AI primarily for automotive applications. Our team will demo Ubiquiti software with available data. (For data privacy reasons, only in-person attendees may view presentations with real data.)

Data-driven analytics, diagnostics, prognostics
Early warnings, automated alerts, rapid insights
Case studies with real vehicle service datasets
Current industry issues, trends, and updates

Our event is at no cost to you but is by invitation only. If you feel this invitation is better suited to a different professional or group at your organization, please contact Ubiquiti. Seating is limited and registration restrictions will apply. There is limited remote access available (which may be requested).

Request to register by email: team@ubiquiti.com
Or use: www.ubiquiti.com/events/info2026/register

· Registration ·

When
1pm - 5pm, Monday 21st September 2026
8am - 5pm, Tuesday 22nd September 2026

Where
MSU Management Education Center
Troy, Michigan
https://mec.broad.msu.edu/

As Before: Introductory tutorials will be presented on Ubiquiti software technologies, mainly on the first half-day. Data mining, analyzing narrative text, automated diagnostics, AI-based coding, machine learning, new data-driven technologies, and more are on our agenda. New opportunities with vehicle electrification, telematics sensor data, and more will be addressed. Real-world cases of data-driven software usage, particularly for inter-organizational negotiations, will be presented. As always, there will be opportunity to network with your professional colleagues.

Presentations will include familiar & new Ubiquiti technologies. Attendees can interact with experienced users.

Questions on the event? Topic proposals?
Please email team@ubiquiti.com or call Ubiquiti at (734) 994-3200. We value your input!